Refund Policy for buyig.store
**Last Updated:** [2_9_2025]
At **buyig.store , we strive to provide high-quality Instagram accounts and excellent customer service. However, if you are not satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
Refunds are available under the following conditions:
Defective or Incorrect Accounts: If the Instagram accounts provided do not match the description or are non-functional (e.g., banned or restricted accounts).
Delivery Issues:If the accounts are not delivered within the specified timeframe.
Refunds are not available for: – Change of mind or dissatisfaction with account performance (e.g., follower count, engagement rate). – Accounts that have been used, modified, or transferred after delivery.
2. How to Request a Refund
To request a refund, follow these steps:
1. Contact our support team within **2 days** of receiving your order.
2. Provide your order number, proof of purchase, and a detailed explanation of the issue.
3. Our team will review your request and respond within **3-5 business days**.
**Contact Email:** [buyigstore@gmail.com]
3. Refund Process
– If your refund request is approved, we will process the refund within **3-5 business days**.
– Refunds will be issued to the original payment method used during the purchase.
– Processing times may vary depending on your payment provider.
4. Replacement Policy
If you prefer a replacement instead of a refund, we may offer replacement accounts of equal value, subject to availability.
5. Disputes and Chargebacks
If you file a chargeback or dispute without contacting us first, your order may be permanently suspended, and you may be banned from future purchases. We encourage you to reach out to our support team to resolve any issues.
6. Contact Us
If you have any questions about our refund policy, please contact us at:
**Email:** [buyigstore@gmail.com]
**Business Hours:** [24/7]
Why This Refund Policy Works:
1. **Clear and Concise:** The policy is easy to understand and avoids unnecessary jargon.
2. **Transparent:** It clearly outlines eligibility, the refund process, and exclusions.
3. **Professional Tone:** The language is formal yet approachable, building trust with customers.
4. **Customer-Friendly:** It provides clear instructions for requesting refunds and encourages communication.